Answer service questions
Share approved treatment, procedure, timing, payment and insurance information without asking staff to repeat the same answers between patients.
Serviti AI answers approved service questions, captures appointment and callback intent, and gives your front desk the context to follow up.
Share approved treatment, procedure, timing, payment and insurance information without asking staff to repeat the same answers between patients.
Collect the treatment a visitor asked about, contact details and preferred follow-up naturally, so an interested patient does not disappear after hours.
Every lead lands in Serviti Lead CRM with the question and recent chat context, ready for a useful first callback.
Serviti answers from practice-approved information, captures the patient's enquiry and gives your team the context needed for a useful callback.
Visitor: I am considering clear aligners. What does the first consultation include?
Agent: It explains the approved consultation process and published guidance, then captures preferred timing and contact details for the dental team.
The agent should not diagnose dental conditions, judge treatment suitability, promise outcomes or give emergency advice. It can explain approved practice information and route clinical or urgent questions to the dental team.
Keep enquiries moving with WhatsApp lead capture and Serviti Lead CRM.
No. It answers only from approved practice content. Diagnosis, treatment suitability and clinical advice stay with your dental team.
It captures the request and preferred follow-up details. Your team confirms the dentist, timing and appointment.
The visitor's question, treatment interest, contact details they provided and recent conversation context.
Add your website, treatment information or practice documents and start testing your agent.