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AI FOR CUSTOMER ENQUIRIES

Every missed enquiry
is a lost sale.

Serviti AI Chat Agent answers customer questions, qualifies enquiries and captures leads using your business information. Across your website, WhatsApp, Instagram, links and QR codes—every conversation stays in one dashboard, ready for your team to follow up.

Free for 30 days. No credit card needed.

No developer needed — it’s super simple to set up

Prefer help? We’ll set it up for free.

AI CHAT AGENT ON YOUR WEBSITE, UNDER 3 MINS IN 3 STEPS
  1. 1

    Describe your business

    Start with your business name and website, or a short description if you have no website.

  2. 2

    Verify your email

    Save your progress with a one-time code. After sign-in, save your business content or add documents.

  3. 3

    Test and publish

    Check the answers before sharing your website widget, public agent link or QR code.

MEET CUSTOMERS WHERE THEY ARE

One AI agent.
Everywhere your customers already are.

Put it on your website, send it as a link, or print it as a QR code. All three are in your trial from day one.

It also replies on WhatsApp and Instagram.

Existing customers too: with the AI Help Desk add-on it answers support questions and opens tickets for your team.

Website

Answer questions and capture enquiries right on your pages.

See how the AI chatbot works on a website ↗Add it to your website 

Instagram

Help customers in your connected Instagram account’s DMs.

Explore Instagram ↗Connect your Instagram account 

QR & campaigns

Turn a scan or campaign click into a conversation with your agent.

Explore QR campaigns ↗Create your chat link or QR code 

₹ SEE WHAT A LOST SALE COSTS

You already attract visitors. Find out what unanswered questions cost you.

Your website and Instagram bring people in, but a visit doesn’t tell you what they wanted. Put in your own numbers: the estimate updates as you type. No sign-up.

Your assumptions

Tell us what a normal month looks like.

Updates automatically. Estimate = enquiries × missed rate × conversion rate × average customer value.

Your estimate

Revenue currently at risk

Estimated monthly revenue at risk ₹45,000
Missed enquiries30each month
Estimated potential sales at risk4.5each month
Annual revenue exposure₹5,40,000at the same monthly rate

At these assumptions, 30 missed enquiries could mean 4.5 lost sales each month.

This is an estimate of revenue exposed to missed enquiries, not a promise that Serviti will recover every enquiry or sale.

HOW IT WORKS

Customers get answers.
You get the lead.

  1. Customers reach you

    Website, WhatsApp, Instagram, shared link or QR code.

  2. Your agent answers

    Helpful answers from your business content.

  3. Lead saved in CRM

    Contact details, needs and the conversation together.

  4. Your team is notified

    Instant email; WhatsApp on Growth & Scale.

  5. Your team follows up

    Confirm prices, availability and the next step.

SETUP

One line of code. Live in minutes.

Paste it on your website and your agent starts answering. Everything else happens in your dashboard: train it, switch on WhatsApp and Instagram, add your team. No developer needed.

Your website
<script src="https://app.serviti.ai/embed/serviti-chat-widget.js"
        data-agent-id="YOUR-AGENT-ID"></script>

Your code, with your agent ID filled in, is in your dashboard.

EVERY CHANNEL

One agent, everywhere customers are.

The same agent answers on your website, shared links and QR codes, and on WhatsApp and Instagram with an add-on.

More than a chatbot

Answering is step one. Serviti captures the lead, alerts your team, hands the conversation over and keeps the follow-up on track.

  • Answers from your own content

    Trained on your website and documents, it answers from the business information you approve.

    All plans
  • A lead CRM built in

    Every enquiry saved with contact details, owner, status and notes. Import or export as CSV.

    All plans
  • Instant lead alerts

    An email the moment a lead arrives. Real-time WhatsApp alerts on Growth and Scale.

    All plans · WhatsApp on Growth & Scale
  • Human handoff on WhatsApp

    A button in the chat opens WhatsApp to your team, with the visitor’s context attached.

    Growth & Scale
  • Follow-up reminders

    WhatsApp and email nudges to your team after 2 hours, 24 hours and daily until the lead is contacted.

    Growth & Scale
  • AI lead scoring

    Every lead marked Hot, Warm or Cold, with its intent: callback, visit, appointment and more.

    All plans
  • Daily summaries

    A missed-lead summary every day. The AI Morning Digest ranks your top leads on Growth and Scale.

    All plans · Digest on Growth & Scale
  • Full conversation history

    Read every conversation, lead or not, and export it as CSV or JSON.

    Growth & Scale
  • Lead intelligence and impact

    Campaign briefs, intent themes, recurring objections, after-hours coverage and team performance.

    AI Insights add-on

Compare what each plan includes →

TRY THE AGENT WE USE

We use Serviti for our own enquiries.

On our website, WhatsApp and Instagram, it answers customer questions, captures enquiries and alerts our team, all in one workspace.

SEE IT LIVE

Check out some of our clients.

See how they use Serviti to answer customer enquiries. Visit their websites and try their AI agents for yourself.

A FEW PRACTICAL ANSWERS

Before you
get started.

Read all FAQs ↗
Do I need a developer?

No developer is needed to create or preview your agent. Add the provided snippet to your website, or use the public link and QR code without changing your site.

What does my agent learn from?

Your public website and supported business documents, including text-based PDF and DOCX files. The agent answers from the business content you approve.

Where do captured leads go?

Leads and conversations appear in your Serviti dashboard. All plans include instant email lead alerts and scheduled lead summaries. Growth and Scale add real-time WhatsApp lead alerts.

What is included in the free trial?

You can try Growth for 30 days without a card. Compare current features and usage limits on the pricing page.

MAKE THE NEXT ENQUIRY COUNT

Your next customer
has a question.

Give them an answer. Give your team a lead.

Start Free Trial ↗30-day Growth trial · No card required

Ask your favourite AI

Get a plain-English explanation of how Serviti could help your business.

Try our WhatsApp AI Agent