Website, QR, WhatsApp link or social ad
Start the conversation wherever the customer already is — online or offline.
Print the QR on flyers and counters, share chat links in WhatsApp campaigns, Instagram bio, stories and ads, or embed the widget on your website — all feeding one pipeline.
Every conversation has an outcome. Either the AI captures a qualified lead and assigns it to your team, or it responds honestly: “I don’t have that information yet—we’ll follow up.” No made-up answers. No dead ends. No enquiries without an owner.
Customer asked for details and requested a callback.
A quick view of the core capabilities; pricing shows exact plan availability, limits and add-ons.
Start the conversation wherever the customer already is — online or offline.
Answer common questions from approved business content without making visitors wait for your team.
Detect callback, visit, appointment and pricing intent, then collect name, phone and need naturally when interest is high.
Every qualified enquiry becomes a structured lead record on its own — name, contact, intent and chat summary flow straight into your Lead CRM, no form to fill.
The chat picks up where it left off across page navigation and reloads, so a returning visitor never loses their thread or repeats themselves.
Move from AI to your team with recent chat context and full lead detail — ready for action.
| Lead | Intent | Priority |
|---|---|---|
Arjun Singh Site visit · callback requested | Real estate | Hot |
Meera Kapoor Admission enquiry · follow-up | School | Qualified |
Sanjay Patel Appointment request · new | Clinic | New |
AI lead management for every enquiry — captured, scored and assigned so follow-up never slips.
Everything your team needs to see, assign, import, export and follow up on every lead.
Keep website, QR, campaign and manually added leads in one practical dashboard.
Assign responsibility, track status, and use reminders so hot leads do not quietly go cold.
Use AI scoring and intent tags to prioritize the leads most likely to need immediate action.
Bring historical leads in, export lists out, or push qualified leads into your existing CRM flow.
See which Instagram, Facebook, WhatsApp, QR and website campaigns create real leads, not just clicks, and what prospects keep asking.
52 leads in 90 days, 8 hot, average score 61.6. 0% contacted, 0% converted.
Volume and quality both landed — 8 hot leads (16%) is a strong pipeline.
Follow-up. Every hot lead is sitting untouched; 0 conversions.
Existing customers raise issues through a simple support flow. Your team gets an instant alert with full context, and tracks ownership and status to closure.
A full post-sale support desk — ownership, priority, SLAs and CSAT — kept separate from your lead pipeline so support issues never mix with new enquiries.
Let customers raise concerns from the widget or WhatsApp flow with clear context for your team.
Resolve simple questions automatically and route unresolved requests as support tickets.
Assign tickets to owners, set priority, and drive them through in‑progress to resolved — with reopen and escalate, notes on an activity timeline, and bulk actions. Your team is alerted by email and WhatsApp when a ticket needs attention.
Per‑ticket SLA targets with breach flags, reminder discipline and a CSAT rating on resolution — rolled up in Serviti AI Support Insights (Scale) as SLA breach trends, satisfaction and recurring‑theme sentiment.
We keep setup focused so your team can judge the value quickly.
We learn your use case, audience, content and the customer journey you want.
We configure the AI agent around your approved business information.
Your team reviews the demo flow before it goes live to customers.
We support launch, feedback and improvements as your usage grows.
We configure a demo around your public material, enquiry flow and follow-up process. Upgrade when your team needs higher volume, more users and automation.
Create Free AI AgentThe engineering choices you can verify before signing — the ones that decide whether an AI agent holds up when it’s the front door to your business.
Start with the use case closest to your business, then bring every channel into one follow-up workflow.
Add your website or documents, create a focused AI agent and start testing it immediately.