AI Chatbot Pricing & Plans | Serviti AI Skip to content
Pricing

Simple plans. Pay for questions answered, not confusing credit bundles.

Start with a 30-day Growth trial, including WhatsApp and Instagram AI. Connect your accounts to try them. No card required. Channel subscriptions are charged separately after the trial.

Why one platform

Keep customer enquiries in one workspace.

Answer customer questions, capture contact details and keep the conversation with the enquiry so your team knows what to follow up.

Choose the plan and optional add-ons that fit your team's workflow.

From first question to team follow-up
  • Customers askVisitors start a conversation on your website, shared chat link or QR code.
  • Your agent answersAnswers use the business information you provide.
  • Enquiry details are capturedContact details and customer requirements become a lead record in Serviti.
  • Your team follows upReview the enquiry, assign an owner and track its status in your dashboard.
Answer questions  ·  capture enquiries  ·  follow up
With Serviti — one platform
✓ Marketing ✓ AI Chat ✓ Lead CRM ✓ AI Help Desk Agent add-on

See who enquired, what they need and who is following up—without copying the details between tools.

From ₹799/mo (outside India: $10/mo)  ·  Starter, billed annually

₹9,590 billed yearly (outside India: $115 billed yearly)

HelpDesk and messaging add-ons cost extra.

Start free. 30-day Growth trial, no card.

Starter

AI Chat Agent
₹799 (outside India: $10) / mo billed annually

or ₹999 (outside India: $12) / month

Save 20% with annual billing (outside India: Save 20% with annual billing · billed $115/year)

  • Businesses1
  • AI agents1
  • Questions answered
    ≈ 1,500 AI credits on credit-based tools    500/month
  • More AI replies included than tawk.to, Tidio, Interakt and Intercom
  • Website Domains1
  • Knowledge Base
    (Web and Doc pages)    Up to 3,000 pages
  • Dashboard users1 admin + 1
  • Instant email lead alertsIncluded
  • Email lead IDs1
Start Free Trial

Growth

Chat Agent + Lead Automation
Your trial plan
₹5,999 (outside India: $99) / mo billed annually

or ₹7,499 (outside India: $124) / month

Save 20% with annual billing (outside India: Save 20% with annual billing · billed $1,190/year)

Start free. 30-day Growth trial, no card.

  • Businesses2
  • AI agents5
  • Questions answered
    ≈ 9,000 AI credits on credit-based tools    3,000/month
  • More AI replies included than tawk.to, Tidio, Interakt and Intercom
  • Website Domains2
  • Knowledge Base
    (Web and Doc pages)    Up to 5,000 pages
  • Dashboard users1 admin + 3
  • WhatsApp alert numbers3
  • Email lead IDs3
Start Free Trial

Scale

Higher limits for bigger teams
₹12,499 (outside India: $199) / mo billed annually

or ₹15,624 (outside India: $249) / month

Save 20% with annual billing (outside India: Save 20% with annual billing · billed $2,390/year)

  • Businesses3
  • AI agents8
  • Questions answered
    ≈ 30,000 AI credits on credit-based tools    10,000/month
  • More AI replies included than tawk.to, Tidio, Interakt and Intercom
  • Website Domains3
  • Knowledge Base
    (Web and Doc pages)    Up to 5,000 pages
  • Dashboard users1 admin + 5
  • WhatsApp alert numbers5
  • Email lead IDs5
  • AI Insights, Integrations & Your BrandIncluded
Start Free Trial

How Serviti compares

AI replies included each month. Annual-billing prices where a tool offers them; published prices, checked October 2026. Tools count AI usage differently: answers, credits, conversations, messages or outcomes.

ToolPriceAI replies included each monthSource
Serviti Starter₹799 a month, billed annually (outside India: $10 a month, billed annually)500 answersThis page
Serviti Growth₹5,999 a month, billed annually (outside India: $99 a month, billed annually)3,000 answersThis page
Serviti Scale₹12,499 a month, billed annually (outside India: $199 a month, billed annually)10,000 answersThis page
tawk.to AI Assist$24.17, $82.50 or $332.50 a month, billed annuallyAbout 333, 1,667 or 6,667 replies (1,000, 5,000 or 20,000 credits at 3 credits per reply on Auto)tawk.to
Tidio Lyro AIFrom $32.50 a month50 AI conversationsTidio
Interakt WhatsApp AI₹2,499 a month, on a Growth plan from ₹2,799100 AI messages, then ₹0.50 eachInterakt
Intercom Fin$29 per seat a monthNone included: $0.99 per Fin outcomeIntercom
Optional add-ons

Add what your business needs.

Insights, integrations and your own branding — without moving to a bigger base plan.

Add-on prices are in addition to your plan. AI answer allowances stay the same.

How WhatsApp AI pricing compares with Gallabox, Interakt, WATI and AiSensy →

WhatsApp and Instagram AI work on every plan, including Starter: Starter with the WhatsApp AI Agent is ₹1,998 (outside India: $31)/month in total.

Channels & support

WhatsApp AI Agent

All plans

Your AI agent replies to customers on your WhatsApp Business number.

You must have an active Meta WhatsApp Business API connection for your number to use this add-on.

₹999 (outside India: $19)/month

or ₹9,590/year (outside India: $182/year) Save 20%

  • Native replies on your connected number
  • Answers from your business content
  • Your team can take over any chat

Uses your plan’s monthly AI answer allowance. Meta messaging charges not included. Prefer we connect it? From ₹19,999 (outside India: $499), quoted after we review your setup. Or connect it yourself.

Explore WhatsApp AI Agent

Instagram DM AI Agent

All plans

Your AI agent answers Instagram DMs with your approved business content.

₹999 (outside India: $12)/month

or ₹9,590/year (outside India: $115/year) Save 20%

  • Native replies in your Instagram inbox
  • No link-in-bio detour to a website chat
  • Leads land in the same CRM

Needs an Instagram professional account connected through a Meta app with approved messaging access. Uses your plan’s monthly AI answer allowance. Prefer we connect it? From ₹19,999 (outside India: $499), quoted after we review your setup. Or connect it yourself.

Explore Instagram DM AI Agent

AI Help Desk Agent

All plans

Your agent answers post-sale questions and turns issues into tickets.

₹999 (outside India: $19)/month

or ₹9,590/year (outside India: $182/year) Save 20%

  • Ticket capture and AI deflection
  • Assignment, priority and SLA breach flags
  • CSAT ratings, notes and ticket export
Explore AI Help Desk Agent

Insights, integrations & branding

AI Insights

All plans

Understand what customers want and where your team can improve.

₹1,999 (outside India: $29)/month

or ₹19,190/year (outside India: $278/year) Save 20%

  • AI Lead Intelligence: intent themes, objections, campaign briefs
  • AI Impact Dashboard: funnel, after-hours, team performance
  • Support Insights: needs the AI Help Desk Agent

Included in Scale.

Add AI Insights in Billing

Integrations

All plans

Connect conversations and lead details to the tools your team already uses.

₹2,999 (outside India: $49)/month

or ₹28,790/year (outside India: $470/year) Save 20%

  • WhatsApp BSP capture: WATI, Gallabox, AiSensy, Meta
  • WATI Contact Push: AI summary and score on the contact
  • Webhook push to your CRM

Included in Scale. Provider subscriptions and messaging fees are separate.

Add Integrations in Billing

Your Brand

All plans

Make the chat widget look like part of your business.

₹999 (outside India: $12)/month

or ₹9,590/year (outside India: $115/year) Save 20%

  • Your name, logo and colours on the widget
  • Your own suggested questions for visitors

Included in Scale.

Add Your Brand in Billing

Extra capacity

₹999/month each, or ₹9,590 paid upfront for 12 months (save 20%). Alert delivery depends on your plan. (outside India: $9/month each, or $86 paid upfront for 12 months (save 20%). Alert delivery depends on your plan.)

  • Extra dashboard user
  • Extra WhatsApp alert number
  • Extra email lead ID

Full feature comparison

Everything included at each tier, side by side.

Feature Starter Growth Scale
Plan limits
Questions answered more AI replies included than tawk.to, Tidio, Interakt and Intercom500/month≈ 1,500 AI credits on credit-based tools3,000/month≈ 9,000 AI credits on credit-based tools10,000/month≈ 30,000 AI credits on credit-based tools
Businesses123
AI agents included across your businesses and campaigns158
Website domains123
Knowledge pages web pages and document pages the agent is trained onup to 3,000up to 5,000up to 5,000
Dashboard users extra users ₹999/mo each (outside India: extra users $9/mo each)1 admin + 11 admin + 31 admin + 5
WhatsApp notification numbers for real-time lead alerts—35
Email lead notification IDs135
Included on every plan
Instant email lead alerts✓✓✓
AI chat agent website, QR codes, shareable links✓✓✓
AI Lead CRM captured lead records, contact editing, owner/status tracking, notes, and CSV import/export✓✓✓
Trained on your website + uploaded documents knowledge pages across documents and scraped website pages✓✓✓
Vertical-aware agent templates choose a business-specific starting point when you create your agent✓✓✓
Hot / Warm / Cold AI lead scoring✓✓✓
Auto-classified lead intents callback, visit, appointment, etc.✓✓✓
Daily missed-lead summary email Starter also gets a weekly digest✓✓✓
Growth adds
Conversation history & export every conversation is captured in full — lead or not — so you can browse them all, read the whole transcript, and download as CSV or JSON. Admin access×✓✓
Real-time WhatsApp lead alerts×✓✓
Automatic follow-up reminders WhatsApp + email nudge to your team after 2h, 24h and daily until the lead is contacted×✓✓
WhatsApp handoff to your team widget button that opens WhatsApp with visitor context, plus Quick WhatsApp Note to stamp the conversation outcome back on the lead — works with any WhatsApp number, personal or BSP×✓✓
AI Morning Digest top leads ranked by AI, daily×✓✓
Multi-workspace logins one account, many businesses×✓✓
Optional add-ons
WhatsApp AI Agent Native customer conversations on your connected number; separate paid add-on, not team alertsPaid add-onPaid add-onPaid add-on
Instagram DM AI Agent Native replies in your connected Instagram inbox; separate paid add-onPaid add-onPaid add-onPaid add-on
AI Lead Intelligence cross-channel insights, campaign briefs, intent themes and recurring objections — inbound + outbound, with post-sale support signals from your open ticketsAI Insights add-onAI Insights add-on✓
AI Impact Dashboard funnel, after-hours coverage, team performance and plan usageAI Insights add-onAI Insights add-on✓
Serviti AI Support Insights dashboard over your AI Help Desk Agent tickets — also requires the AI Help Desk Agent add-onAI Insights add-onAI Insights add-on✓
WhatsApp BSP — bidirectional integration BSP conversation capture (WATI / Gallabox / Aisensy / Meta Cloud webhook), and WATI Contact Push — AI summary, score and campaign written back to your team's WhatsApp contact panelIntegrations add-onIntegrations add-on✓
Webhook push to CRM CRM / webhook integrations set up for your systemIntegrations add-onIntegrations add-on✓
Custom prompt pills in the widget author the suggested-question chips visitors see when they open the chatYour Brand add-onYour Brand add-on✓
Custom widget branding your brand name, logo, colorsYour Brand add-onYour Brand add-on✓
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Enterprise

Custom enterprise plan

For multi-brand businesses, franchises, agencies managing many tenants, and teams above the Scale tier. Tell us what your IT or procurement team needs and we'll scope it together.

Custom Request enterprise quote

Pricing depends on volume, integrations and SLAs. Typical engagements start above Scale.

Try Growth first, choose your plan later

Every plan button starts the same 30-day Growth trial, including WhatsApp and Instagram AI. Connect your accounts to try them. The 3,000 answers are shared across channels. Choose a paid plan and the channel add-ons you want to keep after the trial.

What happens at the answer limit?

Allowances reset monthly, including on annual plans. A limited grace allowance keeps answers running briefly after the included allowance; once that is exhausted, further AI answers pause until the monthly reset or a plan change provides more allowance. There are no automatic overage charges. Monitor Plan & usage in your workspace.

What you pay

Choose month-to-month billing or pay upfront for 12 months. Payments are one-time, with no automatic renewal. Any applicable taxes and selected add-ons are shown before payment.

What counts as a question answered?

One question answered = your customer asks something and your agent replies. That's it — no credits, nothing to top up. For comparison: credit-based tools such as tawk.to AI Assist use 3 credits per reply on their Auto model, so 500 answers ≈ 1,500 credits; their $29, $99 and $399 plans include 1,000, 5,000 and 20,000 credits (source: tawk.to, checked October 2026). Displaying suggested questions is free; submitting one follows the same answer allowance as a typed question. Monthly plan limits and protections against abusive automated traffic apply.

Knowledge capacity

Train the agent from your website + documents. A knowledge page means one uploaded document page or one scraped website page. Each uploaded file can be up to 50 MB / 300 pages; text-based PDFs & DOCX are supported (scanned image-only files need cleanup first).

Pick the plan after seeing your live flow.

Add your website or documents, create a focused AI agent and start testing it immediately.

Start Free Trial Chat with our AI Agent
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